Privacy Policy
This Privacy Policy explains how Balentry collects, uses, stores, and protects information in connection with your use of our website and platform. It is a general template and should be reviewed and adapted to reflect your specific data practices and applicable law before publication.
Last updated: [Insert Date] — This document is provided as an editable draft and does not constitute legal advice or confirmation of regulatory compliance in any jurisdiction.
1. Introduction
Balentry ("we", "us", "our") operates an analytics and decision-support platform. This policy describes the categories of information we collect from users ("you") of our website and services, the purposes for which it is used, and the choices available to you. By accessing or using our services, you acknowledge the practices described in this policy.
2. Information We Collect
We collect information in the following general categories. The specific data points processed depend on how you interact with our services.
Identity & Contact
Information you provide when registering or inquiring, such as name, email address, and any details submitted through contact or assessment forms.
Platform Interaction
Information about how you use the website and dashboard features, including pages viewed, session duration, and interaction patterns, collected automatically.
Device & Connection
IP address, browser type, device identifiers, and similar technical information gathered through standard web server logs and cookies.
3. How We Use Information
We use collected information for the following general purposes:
- 01
To provide, operate, and maintain the website and platform features you request.
- 02
To respond to inquiries submitted through contact or assessment forms.
- 03
To monitor, analyse, and improve the performance and usability of our services.
- 04
To detect, prevent, and address technical issues, fraud, or misuse of the platform.
- 05
To comply with applicable legal obligations and enforce our terms of service.
4. Cookies & Similar Technologies
We and our service providers may use cookies, pixels, and related technologies to operate core website functions, remember preferences, and gather aggregated usage statistics. You can control cookie behaviour through your browser settings; disabling certain cookies may limit functionality of the website.
5. Sharing of Information
We do not sell personal information. We may share information in the following limited circumstances, where applicable:
| Recipient | Purpose |
|---|---|
| Service providers | Hosting, analytics, and infrastructure support necessary to operate the website |
| Legal & regulatory bodies | Where required to comply with applicable law, regulation, or lawful request |
| Business transfers | In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations |
6. Data Security
We apply reasonable administrative, technical, and organisational measures intended to protect information against unauthorised access, alteration, or loss. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted to us.
7. Data Retention
We retain information for as long as reasonably necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the nature of the information, the purpose of processing, and applicable legal requirements.
8. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:
Access & Portability
Request a copy of the personal information we hold about you, in a structured format where applicable.
Correction & Deletion
Request correction of inaccurate information or deletion of information no longer necessary for the purposes collected.
Objection & Restriction
Object to or request restriction of certain processing activities, subject to applicable legal limitations.
To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to a request.
9. International Data Transfers
Where information is transferred across borders, we aim to apply appropriate safeguards consistent with applicable data protection law. Specific transfer mechanisms depend on the jurisdictions involved and should be confirmed prior to publication of this policy.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us so we can take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our services after changes take effect constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page. Our registered office details are listed in the footer of this website.